FAQs

Frequently Asked Questions

What are the shipping costs?

We offer flat rate shipping of $7 for suburban areas, or $11 for rural areas within New Zealand. All orders over $150 receive free shipping within New Zealand.

Do you ship internationally?

Unfortunately at this stage, we only ship within New Zealand. We hope to offer international shipping soon!

How long will my order take to arrive?

Generally, orders are shipped within 2 working days after placing an order. Standard courier times apply. If there are any significant courier delays, we will try to notify you as soon as possible.

How long do the lashes last?

If well cared for and properly maintained, your lashes should last 7-10 days. Some things that may affect this are applying your LLK lashes to natural lashes with any leftover glue residue or make up products, using oil based cleansers around the eyes, applying make up too close to the lash line, going swimming, sleeping face-down and rubbing your eyes. Avoiding these should help to prolong the time your lashes stay on.

Where are you based?

We are based in Hobsonville in Auckland.

What ingredients are in the bond, sealer and remover?

Ingredients list:

BOND: Acrylates copolymer 64%, water 35%, CI77266 1%.
SEALER: Water 33.4%, Acrylates/Ethylhexyl Acrylate Copolymer 60%, Propylene Glycol 6%, Phenoxyethanol?Ethylhexyl Glycerin 0.3%, Octanol 0.3%.
REMOVER: Isododecane 38%, white mineral oil 35%, LAURETH-4 15%, Tween 80 6%, 2-phenoxyethanol 0.5%, Ethyl hexyl glycerol 0.5%.